Simplifying Complexity in the Student Experience: Using Data
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چکیده
In part one of this practitioner packet, we reviewed how colleges seeking to reduce complexity in the student experience can gather information through multiple methods and from multiple groups of college stakeholders in order to identify areas that need improvement. In this part, we discuss how colleges can use the collected data to devise and implement solutions to identified problems. We use examples from the redesign effort that Macomb Community College embarked upon in 2011 to aid the discussion.
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